Communications Strategy for Safe Management Measures during the Period of COVID 19 SMM Enforcement in SGH
Organisational Leadership
Singapore Healthcare Management Congress
SingHealth
31 December 2022
Communicate Safe Management Measures (SMM) to staff to prevent COVID-19 workplace transmission. Effective SMM communication prevents workplace transmission and enhances safety culture.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Organisational Leadership, Change Management, Human Resource, Staff Engagement, Staff Wellbeing, Behavioural Change
About this Content
Aims
Communicate Safe Management Measures (SMM) to staff to prevent COVID-19 workplace transmission.
Background
Effective communication was critical to ensuring compliance with SMM and maintaining workplace safety.
Methods
Multi-prong communication approach with bite-sized updates on Workplace@FB, notices, and markings.
Results
85 posts on Workplace@FB with at least 300 views each, 10 notices adapted to evolving measures, and numerous distancing markers deployed.
Conclusion
Effective SMM communication prevents workplace transmission and enhances safety culture.
Lessons Learnt
Regular updates keep staff engaged and informed despite communication challenges.
Additional Information
Supported by Workplace Safety and Health Division, SGH.
Keywords
SMM, COVID-19, Workplace Safety
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators, Epidemiology |
Project Lead(s) | Kam Wai Kuen |
Project Member(s) | Lim Boon Leng |
Connect with this contributor!
Kam Wai Kuen - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
c_717_SGH_SHM_2022_Communications_Strategy_for_SMM_during_the_Period_of_COVID19.pdf