CO-management of MEDication in the community (CO-MED)
Care Process & Redesign
Workforce Transformation
National Healthcare Innovation and Productivity Medals
SingHealth
31 December 2023
To improve access to medication assistance and ensure safe medication use through person-centered initiatives. The CO-MED model facilitates collaboration among healthcare providers, improving medication management and patient outcomes in the.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Care Process ＆ Redesign, Workforce Transformation, Quality Improvement, Workflow Redesign, Job Redesign, Trans-Disciplinary
About this Content
Aims
To improve access to medication assistance and ensure safe medication use through person-centered initiatives.
Background
Complex healthcare systems pose challenges for vulnerable patients needing medication support.
Methods
Developed workflows for cross-referral, conducted ESTHER cafes for patient feedback, provided transdisciplinary training, and delivered medications to community centers for co-management.
Results
Resolved 393 medication-related issues, facilitated 217 cross-referrals, and upskilled care providers with 22 learning sessions. Achieved continuity of care for vulnerable patients with safe medication use.
Conclusion
The CO-MED model facilitates collaboration among healthcare providers, improving medication management and patient outcomes in the community.
Lessons Learnt
Collaborative networks and community-based care models enhance patient outcomes and system efficiency. Addressing barriers helps provide person-centered care effectively.
Additional Information
Singapore Healthcare Management Congress 2023 – Excellence in Medication Management
Keywords
Medication Management
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Allied Health, Healthcare Administration |
Applicable Specialty or Discipline | Pharmacology, Healthcare Administrators |
Project Lead(s) | Rachel Gan Ee Ling |
Project Member(s) | Hwang Yi Kun |
Connect with this contributor!
Dr Khee Giat Yeng - khee.giat.yeng@sgh.com.sg
Project Attachment
C_857_SGH_NHIP_2023_CO_management_of_MEDication_in_the_community_CO_MED.pdf