Close to 5,000 Staff Engaged Through A New Channel for SGH’s Biennial Retreat
Organisational Leadership
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2018
Engage 10,000 staff through a new channel for SGH's Biennial Retreat. The new channel bridged the gap between senior management and broader staff groups, enriching strategic discussions.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Organisational Leadership, Technology, Organisational Leadership, Leadership Development, Collective Leadership, Tools ＆ Strategies, Human Resource, Staff Engagement, Digitalisation, Digital Platforms, Information ＆ Communication Technology, Social Media, Other ICT
About this Content
Aims
Engage 10,000 staff through a new channel for SGH's Biennial Retreat.
Background
Traditional retreats engaged only 150 senior staff; SGH needed a more inclusive platform.
Methods
Used Workplace by Facebook with a three-tier approach for communication and participation.
Results
50% staff engagement; CEO's video post garnered 2,100 views; thematic posts averaged 3,000 views.
Conclusion
The new channel bridged the gap between senior management and broader staff groups, enriching strategic discussions.
Lessons Learnt
Social media platforms effectively facilitate wide-reaching staff engagement and feedback.
Additional Information
Singapore Healthcare Management 2020 – Best Practice Medal (Organizational Transformation).
Keywords
Staff Engagement, Social Media, Organizational Planning, Strategy Management.
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Raymond Teo |
Project Member(s) | Jennifer Wee |
Connect with this contributor!
Raymond Teo - raymond.teo.c.y@sgh.com.sg
Project Attachment
SHM_CO018_SGH_Close_to_5k_Staff_Engaged_Thru_A_New_Channel_for_SGH_s_Biennial_Retreat_combine.pdf