Challenge X 2025: The Patient-Led National Design Challenge Team 8
Care Continuum
Care Process & Redesign
CHI INNOVATE
National Healthcare Group
4 December 2025
Persons with Intellectual Disability (PWID) experience higher rates of morbidity and mortality. MyHealth Enabler addresses the critical issue of fragmented health information that often leads to delayed or sub-optimal care for.
Year Submitted: 2025
Published Date: 04 December 2025
Tags: Care Continuum, Population Health, Physical Health, Mental Health, Preventive Care, Intermediate and Long Term Care ＆ Community Care, Social Care, Chronic Care, Care Process ＆ Redesign, Quality Improvement, Design Thinking
About this Content
Aims
Persons with Intellectual Disability (PWID) experience higher rates of morbidity and mortality. This is believed to be caused by multiple factors, including a higher prevalence of chronic diseases such diabetes, hypertension, and hyperlipidaemia.
However, fragmented communication between caregivers, MINDS staff, and other healthcare providers, such as polyclinics and GPs exacerbates the problem. Currently, updates are scattered across phone calls, WhatsApp messages, and emails, leaving healthcare providers without a full
picture of a client's health, impacting the ability to provide timely, informed and effective care.
Without integrated and seamless communications between the people providing care and support towards PWIDs, and fragmented exchange of health information, there is a lack of coordinated care and health monitoring, there are increased risks of care delays, and ultimately poorer health outcomes for PWIDs.
Lessons Learnt
MyHealth Enabler addresses the critical issue of fragmented health information that often leads to delayed or sub-optimal care for PWIDs. This solution creates a single source of truth for health updates, ensuring caregivers, MINDS staff, and healthcare providers are always aligned.
By improving coordination, it reduces stress for caregivers, enhances decision-making for professionals, and enables more timely interventions to support and improve the health of PWIDs. Over time, this connected approach can lead to fewer preventable health issues, better long-term outcomes, and a stronger, more responsive circle of care.
Keywords
patient-led, design challenge
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Centre for Healthcare Innovation, NHG Health, DesignSingapore Council |
Platform(s) | CHI INNOVATE |
Healthcare Professional Group(s) | Allied Health, Ancillary Care, Healthcare Administration, Medical, Nursing, Others, Pharmacy |
Applicable Specialty or Discipline | Psychology, General Practice, Medical Social Workers, Healthcare Administrators |
Project Lead(s) | Bhavani Sriram |
Project Member(s) | John Joel Seow |
Connect with this contributor!
noor azlinah odenan - noor.ab.odenan@nhghealth.com.sg