Care Redesign of Pelvic Image Guided Radiotherapy using Design Thinking
Care Process & Redesign
National Healthcare Innovation and Productivity Medals
National University Health System
31 December 2020
To improve the experience of patients undergoing pelvic radiotherapy. Demonstrated the value of design thinking to solve clinical inefficiencies without high costs.
Year Submitted: 2020
Published Date: 31 December 2020
Tags: Care Process ＆ Redesign, Quality Of Life, Design Thinking, Value Based Care, Patient Reported Experience Measures, Productivity, Cost Saving, Time Saving, Safe Care, Access To Care, Waiting Time
About this Content
Aims
To improve the experience of patients undergoing pelvic radiotherapy.
Background
Repeated unplanned Cone Beam CT (CBCT) for bladder filling was inefficient, extending wait times.
Methods
Introduced automated bladder scanning for non-traditional use, reducing reliance on CBCT.
Results
Reduced unplanned CBCT by 75%; 321 new RT slots created; saved 159 minutes per patient throughput time.
Conclusion
Demonstrated the value of design thinking to solve clinical inefficiencies without high costs.
Lessons Learnt
Identifying and adopting readily available technology like bladder scanners is critical for innovation.
Additional Information
Transformed radiotherapy workflows; scalable for other specialties.
Keywords
Care Redesign, CBCT, Bladder Scanner, Pelvic Radiotherapy, Design Thinking, Patient Experience
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | National University Cancer Institute Singapore |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Nursing, Medical |
Applicable Specialty or Discipline | Radiology, Diagnostic Radiography, Oncology |
Project Lead(s) | Francis Ho Cho Hao |
Project Member(s) | David Chia |
Connect with this contributor!
Francis Ho Cho Hao - francisho@nus.edu.sg
Project Attachment
44_NCIS_NHIP_2020_Care_Redesign_of_Pelvic_Image_Guided_Radiotherapy_using_DT_combined.pdf