Blood Glucose Monitoring (BGM) Chart are not Documented Clearly by Patients at A43
Care Continuum
Care Process & Redesign
National University Health System Quality Improvement
National University Health System
31 December 2021
Improve the BGM chart for clarity and usability, enabling 70% of patients to document blood glucose clearly. Improved chart clarity positively impacted patient engagement and care delivery.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Care Process ＆ Redesign, Care Continuum, Quality Improvement, Workflow Redesign, Outpatient Care, Specialist Outpatient Care
About this Content
Aims
Improve the BGM chart for clarity and usability, enabling 70% of patients to document blood glucose clearly.
Background
Existing charts were unclear, leading to confusion and delays during consultations.
Methods
Redesigned the BGM chart with patient input and created multilingual versions.
Results
Over 70% of patients were able to document correctly post-implementation; reduced consultation time.
Conclusion
Improved chart clarity positively impacted patient engagement and care delivery.
Lessons Learnt
Engaging patients in design enhances relevance and usability of tools.
Keywords
Blood Glucose Monitoring, Chart Design
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | Ng Teng Fong General Hospital, Jurong Community Hospital |
Platform(s) | National University Health System Quality Improvement |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Endocrinology |
Project Lead(s) | Tay Lee Hiang |
Project Member(s) | Nurhidah Binte Mahmud |
Connect with this contributor!
Nurhidah Mahmud - nurhidah_bin_mahmud@nuhs.edu.sg