“Bid” to care under SingHealth Match-A-Nurse
Care Continuum
Care Process & Redesign
Singapore Healthcare Management Congress
SingHealth
31 December 2018
Enable skilled institutional nurses to provide home nursing services to nearby patients. Positive feedback validates expanding services and integrating with EMR for coordinated care.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Care Process ＆ Redesign, Care Continuum, Access To Care, Waiting Time, Value Based Care, Patient Reported Experience Measures, Patient Satisfaction, Intermediate and Long Term Care ＆ Community Care, Home Care
About this Content
Aims
Enable skilled institutional nurses to provide home nursing services to nearby patients.
Background
Singapore faces an ageing population; home-based care is critical to shifting care to the community.
Methods
Developed Match-A-Nurse app, recruited nurses and patients, and evaluated the programme.
Results
177 nurses participated; 56 patients benefited. High satisfaction from patients and caregivers.
Conclusion
Positive feedback validates expanding services and integrating with EMR for coordinated care.
Lessons Learnt
Collaboration with nurses and patients improved the app, ensuring functional enhancements.
Keywords
Home Nursing, Match-A-Nurse, Mobile App, Patient Satisfaction, Care Accessibility
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Nursing, Ancillary Care |
Applicable Specialty or Discipline | Paediatrics, Wound Care Medicine, Respiratory Therapy, Urology |
Project Lead(s) | Ang Seng Bin |
Project Member(s) | Cheng Shu Juan |
Connect with this contributor!
Dr Ang Seng Bin - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_106_SingHealth_SHM_2018_Bid_to_care_under_SingHealth_Match_A_Nurse.pdf