Awards Are Turning Over A New Leaf
Care Process & Redesign
Environmental Sustainability
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2022
To implement digital processes for awards to achieve Joy@Work, reduce paper use, and simplify administration. The project highlights the benefits of digitalization for improving productivity and fostering Joy@Work.
Year Submitted: 2022
Published Date: 31 December 2022
Tags: Technology, Care Process ＆ Redesign, Environmental Sustainability, Digitalisation, Digital Platforms, Productivity, Manhour Saving, Quality Improvement, Workflow Redesign, Paper Waste, Cost Saving
About this Content
Aims
To implement digital processes for awards to achieve Joy@Work, reduce paper use, and simplify administration.
Background
Traditional paper-based award processes were inefficient, time-consuming, and environmentally unfriendly.
Methods
Used FormSG for application submissions, email for batch review and approval, and eLetters for result announcements.
Results
Eliminated paper applications, reduced admin follow-ups, and enhanced efficiency; saved man-hours and costs.
Conclusion
The project highlights the benefits of digitalization for improving productivity and fostering Joy@Work.
Lessons Learnt
Digitalization significantly reduces processing time, errors, and administrative burden while promoting sustainability.
Additional Information
Singapore Healthcare Management Congress 2022 – Digitalization for Excellence
Keywords
Going Green, Paperless, Digitalization
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Nuraishah Ismail |
Project Member(s) | Ng Shi Yuan |
Connect with this contributor!
Nuraishah Ismail - singaporehealthcaremanagement@singhealth.com.sg