[AVBC 2025] Patient Reported Outcome Measures and Individualized Strategies using Electronic Feedback: PROMISE
Care Continuum
Care Process & Redesign
Technology
Appropriate & Value-based Care Conference
SingHealth
28 November 2025
We designed, implemented and evaluated a digital intervention utilizing patient-reported measures for patient health. A digital intervention utilizing telephone text message-based self-administered surveys can support patient self-management during.
Year Submitted: 2025
Published Date: 28 November 2025
Tags: Care Process ＆ Redesign, Care Continuum, Technology, Value Based Care, Patient Reported Outcome Measures, Chronic Care, Self Care, Digital Health, Digital Apps, Information ＆ Communication Technology
About this Content
Aims
We designed, implemented and evaluated a digital intervention utilizing patient-reported measures for patient health literacy and self-management in the Patient Reported Outcome Measures and Individualized Strategies using Electronic Feedback (PROMISE) program.
Background
We designed, implemented and evaluated a digital intervention utilizing patient-reported measures for patient health literacy and self-management in the Patient Reported Outcome Measures and Individualized Strategies using Electronic Feedback (PROMISE) program.
Methods
We designed, implemented and evaluated a digital intervention utilizing patient-reported measures for patient health literacy and self-management in the Patient Reported Outcome Measures and Individualized Strategies using Electronic Feedback (PROMISE) program.
Results
Twenty-six patients were included. Initial survey response rate was 50%, fluctuating between 28-50% at subsequent milestones. Responses were received for symptom self-monitoring (n = 84), EQ5D5L (n = 57), self-management resources (n = 42), and self-efficacy (n = 56). Patients reporting abnormal symptoms received telephone follow-up within one week, leading to early review for relapse and hospitalization in some cases. Requests for patient education and allied health professional consultations were also recorded.
Conclusion
A digital intervention utilizing telephone text message-based self-administered surveys can support patient self-management during immunosuppressive therapy for active glomerulonephritis.
Lessons Learnt
The digital intervention utilizing telephone text message-based self-administered surveys can support patient self-management during immunosuppressive therapy for active glomerulonephritis.
Keywords
health literacy, self-management, glomerulonephritis, immunosuppressants, digital intervention
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Appropriate & Value-based Care Conference |
Healthcare Professional Group(s) | Nursing |
Applicable Specialty or Discipline | Nephrology |
Project Lead(s) | Cynthia Lim Ciwei |
Project Member(s) | Zhihua Huang |
Connect with this contributor!
Cynthia Lim Ciwei - cynthia.lim.c.w@singhealth.com.sg