[AVBC 2025] Enhancing Value-Based Healthcare through the TTSH Value Programme Evaluation Framework
Care Process & Redesign
Appropriate & Value-based Care Conference
National Healthcare Group
10 November 2025
The aim of the value programme evaluation framework is to create value at the programme & systems level by assessing. TTSH's journey towards value-based healthcare requires seamless care coordination across healthcare settings and enhanced.
Year Submitted: 2025
Published Date: 10 November 2025
Tags: Care Process ＆ Redesign, Quality Improvement, Workflow Redesign, Productivity, Cost Saving, Value Based Care, Business Case, Functional Outcome
About this Content
Aims
The aim of the value programme evaluation framework is to create value at the programme & systems level by assessing opportunities and developing enablers for value-based healthcare.
Background
Singapore's healthcare system faces mounting challenges from an aging population and rising costs, creating an urgent need to shift from volume-driven to value-driven care. Tan Tock Seng Hospital (TTSH) developed a systematic framework to evaluate value-based healthcare programmes.
Methods
The evaluation framework draws inspiration from Institute of Healthcare Improvements Triple Aim and Prof Michael Porters Strategic Agenda. Programmes receive scores from 0-3 in each component, with total scores determining their maturity stage from early-stage to fully mature.
Results
In a pilot evaluation of 33 programmes, the framework revealed that 42% were at intermediate/developing stage while 58% had reached fairly mature status.
Conclusion
TTSH's journey towards value-based healthcare requires seamless care coordination across healthcare settings and enhanced post-discharge monitoring systems. A comprehensive assessment method will provide deeper insights into each programme's effectiveness and value.
Lessons Learnt
The assessment identified several systemic gaps, particularly in extending care beyond hospital walls, maintaining robust cost evaluation systems, and establishing comprehensive data infrastructure for outcome tracking across different care settings.
Keywords
value-based healthcare, evaluation framework, programme maturity, cost evaluation, data infrastructure
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | Appropriate & Value-based Care Conference |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Teo Kaiting |
Project Member(s) | Allister Tham |
Connect with this contributor!
Teo Kaiting - kaiting_teo@ttsh.com.sg