Automating Registration for Personal Protective Equipment Training
Technology
National Healthcare Innovation and Productivity Medals
National Healthcare Group
31 December 2021
To reduce the time spent and errors by 50% through the use of IT to automate the registration process for PPE training. Automation significantly improved efficiency, accuracy, and scalability of PPE training registration, supporting pandemic demands.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Digitalisation, Automation, Digital Platforms
About this Content
Aims
To reduce the time spent and errors by 50% through the use of IT to automate the registration process for PPE training.
Background
Manual registration for PPE training took 120 minutes per month and had 5 transcription errors on average. During COVID-19, demand surged, exacerbating inefficiencies.
Methods
Used Design Thinking to develop and test an automated online registration portal. The portal automatically collates participant details and reduces manual intervention.
Results
Time spent reduced by 92% (from 120 minutes to 10 minutes). Errors eliminated. ICT managed thousands of registrations during COVID-19 demands efficiently.
Conclusion
Automation significantly improved efficiency, accuracy, and scalability of PPE training registration, supporting pandemic demands.
Lessons Learnt
Anticipating user queries and providing support post-launch accelerated adoption. Involving less IT-savvy employees earlier could reduce anxiety about system changes.
Additional Information
Manpower savings of $1,293.60 annually achieved; automation reduced frustration and improved staff preparedness.
Keywords
Technology, Automation, IT, Robotics Innovation, PPE Training, Registration Process, N95, Infection Control, Yishun Health
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Yishun Health, Yishun Community Hospital, Admiralty Medical Centre |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Benjamin Tan Boon Cheng |
Project Member(s) | Chua Wen Qi Jasmine |
Connect with this contributor!
Benjamin Tan Boon Cheng - tan.benjamin.bc@ktph.com.sg
Project Attachment
364_YH_NHIP_2021_Automating_Registration_for_Personal_Protective_Equipment_Training_combine.pdf