Are You Timely Privileged?
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Automate the process for generating Annual Privileging Reports, improving accuracy and reducing turnaround time. Successful automation led to efficient report generation, enabling timely renewal of clinical privileges.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Automation, Access To Care, Turnaround Time, Productivity, Manhour Saving, Robotics/Autonomous Systems
About this Content
Aims
Automate the process for generating Annual Privileging Reports, improving accuracy and reducing turnaround time.
Background
Manual processes for Annual Privileging Reports were labor-intensive, complex, and took 7 months to complete.
Methods
Utilized R-script to automate data extraction, validation, and report generation across departments.
Results
Reduced report generation time from 7 months to 2 months; saved 400 man-hours annually; improved accuracy and efficiency.
Conclusion
Successful automation led to efficient report generation, enabling timely renewal of clinical privileges.
Lessons Learnt
Automation and data coding improved productivity and streamlined reporting with significant time savings.
Additional Information
Recognized with Merit Award (Operations Category) at SHM 2021.
Keywords
Automation, Workflow Redesign, R-Script, Data Analytics, Reporting
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | Singapore General Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Wong San See |
Project Member(s) | Salihah Begum |
Connect with this contributor!
Wong San See - singaporehealthcaremanagement@singhealth.com.sg