Applying IT in managing and operating CSSD
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
Others
31 December 2021
To apply IT in the operation management of the Central Sterile Supply Department (CSSD). The IT application significantly improved workflow efficiency, patient safety, and alignment with international CSSD standards.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Care Process ＆ Redesign, Digital Health, Data Management, Data Platform, Data Analytics, Digitalisation, Digital Platforms, Quality Improvement, Workflow Redesign, Operational Management, Inventory Management, Housekeeping, Supply Chain, Value Based Care, Safe Care, Productivity, Time Saving, Manhour Saving
About this Content
Aims
To apply IT in the operation management of the Central Sterile Supply Department (CSSD).
Background
Manual CSSD processes caused inefficiencies and lacked traceability, leading to suboptimal patient safety and resource usage.
Methods
Implemented IT to computerize all nine reprocessing steps in the CSSD workflow, utilized PDCA cycles, and introduced barcode labeling.
Results
Reduced data entry time by nearly 50%, saving 2,184 staff hours annually; 100% of the reprocessing steps are now computerized, improving patient safety and traceability.
Conclusion
The IT application significantly improved workflow efficiency, patient safety, and alignment with international CSSD standards.
Lessons Learnt
Collaboration among multidisciplinary teams enhances IT adoption and improves operational workflows.
Additional Information
Singapore Healthcare Management (SHM) Conference 2021 – Merit Award (Operations Category).
Keywords
Automation, IT & Robotics, Patient Safety, CSSD
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | Others |
Organization(s) Involved | University Medical Center-Ho Chi Minh City |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators, Surgery, Infectious Diseases |
Project Lead(s) | Huynh Minh Tuan |
Project Member(s) | Tran Van Duc |
Connect with this contributor!
Huynh Minh Tuan - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C11_University_Medical_Center_Ho_Chi_Minh_City_SHM_2021_Applying_IT_to_manage_CSSD_compressed.pdf