An Unforeseen Opportunity: Leveraging on Technology in Human Resource (HR) during COVID-19
Organisational Leadership
Training ＆ Education
Singapore Healthcare Management Congress
SingHealth
31 December 2021
Leverage technology to overcome challenges in HR processes and employee engagement during COVID-19. Technology-enabled HR practices bridged gaps, enhanced inclusivity, and accelerated organizational transformation.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Training ＆ Education, Organisational Leadership, Education Platform, Virtual Learning Platform, Learning Management, Human Resource, Staff Engagement, Staff Wellbeing
About this Content
Aims
Leverage technology to overcome challenges in HR processes and employee engagement during COVID-19.
Background
Social distancing created new challenges for traditional HR practices, necessitating innovation.
Methods
Implemented virtual orientations, digital communications (e-newsletters and e-letters), and well-being initiatives.
Results
Positive feedback on virtual orientations; accelerated digitization by 1-2 years; improved communication and engagement.
Conclusion
Technology-enabled HR practices bridged gaps, enhanced inclusivity, and accelerated organizational transformation.
Lessons Learnt
Crisis drives innovation; virtual platforms ensure seamless engagement and operational continuity.
Additional Information
Singapore Healthcare Management 2021 – Shortlisted Project (Human Resource Category).
Keywords
COVID-19, Social Distancing, NICE Peer Support.
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | National Neuroscience Institute |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Tiang Wan Jing |
Project Member(s) | Aw Pei Ling |
Connect with this contributor!
Tiang Wan Jing - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C650_NNI_SHM2021_An_Unforeseen_Opportunity_Leveraging_on_Technology_in_HR_during_COVID_19.pdf