An Infallible System to Enhance Safety of Surgical Procedures: Electronic Surgeon Credentialing Management Module
Care Process & Redesign
Technology
National Healthcare Innovation and Productivity Medals
National University Health System
31 December 2021
Develop a fail-safe mechanism using an electronic surgeon credentialing management module. The system ensured safety, reduced booking errors, and improved compliance with privileging requirements.
Year Submitted: 2021
Published Date: 31 December 2021
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Digital Platforms, Automation, Value Based Care, Safe Care, Adherence Rate
About this Content
Aims
Develop a fail-safe mechanism using an electronic surgeon credentialing management module.
Background
High procedure volumes required rigorous validation to ensure safety and compliance.
Methods
Implemented an electronic credentialing module integrated into the OOTM system with real-time validation and alerts.
Results
Compliance improved from 3.1% (2017) to 0% non-compliance (2018/2019); flagged bookings dropped to 5-10%.
Conclusion
The system ensured safety, reduced booking errors, and improved compliance with privileging requirements.
Lessons Learnt
Electronic credentialing enhanced proceduralist compliance, raised awareness, and improved safety protocols.
Keywords
Automation, Credentialing, Safe Care, Accreditation, Clinical Privilege, Operating Theatre Management, Patient Safety, Compliance
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National University Health System |
Organization(s) Involved | National University Hospital |
Platform(s) | National Healthcare Innovation and Productivity Medals |
Healthcare Professional Group(s) | Healthcare Administration, Medical |
Applicable Specialty or Discipline | Surgery |
Project Lead(s) | Sophia Ang |
Project Member(s) | Bhuvaneshwari Mohankumar |
Connect with this contributor!
A/Prof Sophia Ang - sophia_ang@nuhs.edu.sg