Admissions Business List (ABL)
Care Process & Redesign
Technology
Singapore Healthcare Management Congress
SingHealth
31 December 2023
Develop an Admissions Business List to improve efficiency, save paper, and reduce costs. Digitized processes saved time, reduced errors, and streamlined document tracking in admissions.
Year Submitted: 2023
Published Date: 31 December 2023
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Digitisation, Digital Platforms, Operational Management, Financial Management
About this Content
Aims
Develop an Admissions Business List to improve efficiency, save paper, and reduce costs.
Background
Hardcopy document tracking was inefficient, laborious, and prone to loss or delays.
Methods
Created digital repository using Infopedia’s Nintex workflow. Exported data for validation.
Results
Improved workflow efficiency, saved $1,524 annually, and reduced paper use by 8,385 sheets/year.
Conclusion
Digitized processes saved time, reduced errors, and streamlined document tracking in admissions.
Lessons Learnt
Simplifying processes using technology creates joy for staff and improves resource management.
Keywords
Admission, Financial Documents, Digitization
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | SingHealth |
Organization(s) Involved | KK Women and Children Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Wong Han Yong |
Project Member(s) | Wong Han Yong |
Connect with this contributor!
Wong Han Yong - singaporehealthcaremanagement@singhealth.com.sg