A Systematic Ground-Up Approach to Improve Staff Engagement
Organisational Leadership
Singapore Healthcare Management Congress
National Healthcare Group
31 December 2018
Build a culture of "Better People" through systematic engagement to improve staff motivation and productivity. A systematic, consistent approach to engagement builds empowered, motivated teams.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Organisational Leadership, Human Resource, Staff Engagement
About this Content
Aims
Build a culture of "Better People" through systematic engagement to improve staff motivation and productivity.
Background
Staff values and organizational goals lacked alignment, impacting morale and engagement.
Methods
Conducted 27 i-Talk sessions, teambuilding activities, and brainstorming for ground-up solutions.
Results
100% staff participation; 6 out of 21 ground-up initiatives implemented at the department level.
Conclusion
A systematic, consistent approach to engagement builds empowered, motivated teams.
Lessons Learnt
Ground-up suggestions ensure alignment with staff values and organizational goals.
Keywords
Staff Engagement, Ground-Up Approach, Motivation, Organizational Leadership
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | Singapore Healthcare Management Congress |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Teo Kaiting |
Project Member(s) | Ng Yi Teng |
Connect with this contributor!
Teo Kaiting - singaporehealthcaremanagement@singhealth.com.sg
Project Attachment
C_310_TTSH_SHM_2018_A_Systematic_Ground_Up_Approach_to_Improve_Staff_Engagement.pdf