A hospital-supplier win-win – Purchasing Order Electronic Data Interchange and Invoice Barcode for information transfer
Care Process & Redesign
Technology
National Healthcare Group Quality Improvement
National Healthcare Group
31 December 2018
Improve order processing speed and reduce errors in ordering and goods receipt. Collaboration enhances supplier-hospital efficiency, with significant error reduction and time savings.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Technology, Care Process ＆ Redesign, Digitalisation, Digital Platforms, Automation, Operational Intelligence, Operational Management, Supply Chain, Procurement, Data Management, Productivity, Manhour Saving
About this Content
Aims
Improve order processing speed and reduce errors in ordering and goods receipt.
Background
Manual processes for ordering goods and receiving invoices created inefficiencies and errors. Collaborative automation was implemented for mutual supplier-hospital benefits.
Methods
Electronic Data Interchange (EDI) for Purchasing Order communication and invoice barcode scanning for hospital inventory system integration.
Results
Delivery errors reduced by 50%; annual savings of 190 man-hours with invoice barcode scanning.
Conclusion
Collaboration enhances supplier-hospital efficiency, with significant error reduction and time savings.
Lessons Learnt
IT investment by both hospital and suppliers is critical for seamless process improvement and innovation.
Keywords
Process Improvement, Technology, Automation, Pharmacy, Supply Chain Management, Delivery Errors, Data Security, Tan Tock Seng Hospital
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | National Healthcare Group Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration |
Applicable Specialty or Discipline | Healthcare Administrators |
Project Lead(s) | Teo Yao Zong |
Project Member(s) |
Connect with this contributor!
Teo Yao Zong - yao_zong_teo@ttsh.com.sg
Project Attachment
11_TTSH_AHSP_PO_Electronic_Data_Interchange_n_Invoice_Barcode_combine.pdf