CHiLD CoP Playbook - Sustain
Community of PracticeCoP Playbook   ustain
Level One: Quick Guide to kickstart Your CoP
CoP SKILL Level: 
Allow Renewal.
ACTIVITIES
Recommended Actions
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 Periodic Review
Periodical review and update CoP goals (6-9 monthly), & foster culture of continuous learning.
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 Knowledge Renewal
Renewal of knowledge ensures continued relevance of the community knowledge, adapting to changing needs.
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 Natural Evolution
Establish core team for future planning, allowing natural departure from the original goals, maintaining the rhythm of the community allowing exit of members and new recruits to join naturally.
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Level Two: Add these DEI Strategies and Enhance with a Success Wheel Methodology
- By Kian Ping Chng
- April, 2025
CoP SKILL Level:  
Strategies
Diversity, Equity, and Inclusion (DEI) Strategies
Keeping Knowledge Current in a Digital Era
Renewal
CoPs, with their dynamic composition, can play a pivotal role in fostering an environment that respects tradition but also embraces innovation. This balance ensures CoPs don't just serve as repositories of past knowledge but are forward-looking, setting the stage for future advancements .
 
Bridging towards Knowledge Sustainability
The true essence of a CoP is its ability to drive knowledge forward, ensuring that it remains relevant, fresh, and sustainable. All the mentioned above together ensure that we are not just collecting knowledge but evolving it, keeping it dynamic and sustainable in the face of changing landscape and challenges.
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Level Three: Align Your Business Functions and Experts Using the CoP Constellation Framework
- By Kian Ping Chng
- April, 2025
CoP SKILL Level:
Framework
Akin to the Great Dipper Constellation, which actually is an Asterism of stars creating a Ladle extending to to the handle which remains relatively consistence in formation as they shifted positions over time serving as a key navigational guide in the sky. The tip of the ladle Dubhe which is the brightest represent our CoP.
With clarity in direction, consistence alignment of business support and experts role, this framework attempt to create a self-supporting holistic ecosystem to ensure consistent results, self-renewal and sustenance, for any CoPs.
CoP Participating Level
Business Function 01
Healthcare Collaboration
Co-create
[Allow Renewal] Periodical review and update CoP goals (6-9 monthly), & foster culture of continuous learning. Establish core team for future planning, allowing natural departure from the original goals, exit of members and new recruits to join naturally. Renewal of members and knowledge ensures continued relevance, adapting to changing needs. Ensures CoP drive the knowledge forward and evolving it, keeping it dynamic and sustainable over time.
EXPERT Persona
The Innovators & Adopters
Innovation, Quality Improvements & Productivity
CoP Participating Level: Core
EXPERT Roles:
• Innovators who is embarking on a project for solution to resolve a problem statement
• The core group that forms the heart of the CoP to convene, connect like-minded people
• Responsible for the community management for the CoP
CoP Influences
• Immediate project team members, supervisors bosses, peers & friends
• Immediate beneficiary of the project
Business Function 02
Healthcare Governance
Stewardship and Resources
[Sponsor/Mentor/Subject Matter Experts/Young Leaders] Identify potential sponsors, SMEs, mentors and young leaders for the CoP. Get support from top management as the sponsor & to suggest useful executive action for young leaders. Officially appoint SMEs and mentors for advices and guidance. SMEs are the backbone bringing specialized knowledge often pivotal in addressing and resolving intricate challenges. Senior professionals as mentor, with their years of experience serve as beacons for newer members. Young leaders positioned at the crossroads of strategy and execution, often offer an unique vantage point.
EXPERT Persona
The Influencers & Funders
Senior Management, Mentors, SME & Innovation Grants
CoP Participating Level: Active
EXPERT Roles:
Usually belonging to the senior management arm of the organization exploring for worthy projects to steer, sponsor and fund. Example may includes Ministries, Agencies, Statutory Boards , GIC, private institutions or auxiliary partners such as ALPs, Synapxe, ITO, etc.
• Drive governance & commitment for the community
• Exploring for worthy innovation projects to support
• Exploring for worthy innovation projects to fund
CoP Influences:
• Top management, peers, partners and wider stakeholders across healthcare clusters
• Healthcare innovation community at large
Business Function 03
Healthcare Evangelist
Convene & Connect People
[Thematic Driver & Social Influencer]
Thematic driver who is tasked to drive by thematic i.e. Digital Transformation, Workforce Transformation, Care & Process Redesign and seed potential project collaboration offline or online through the online or social platform. Usually it is formed by a network of active social influencer who are the front for the thematic topics which he/she resonate with.
EXPERT Persona
The Enthusiast & Thematic Drivers
Conversation Drivers
CoP Participating Level: Core
EXPERT Roles:
• Thematic driver who is tasked to drive the main theme under his/her respective portfolio
• Active social influencer who are attracted to the platform by thematic topics which he/she resonate with and very competitive for attention
CoP Influences:
• Immediate personal network of peers, friends and community
• Immediate supervisors & bosses
• Thematic social learning platforms
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