CHiLD CoP Playbook - Operation
Community of PracticeCoP Playbook   peration Model
Basic Guide to kickstart Your CoP
CoP SKILL Level: 
Working & Decision Making Model.
ACTIVITIES
Recommended Actions
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 Identify Key Roles
Identify key roles among community members collectively after discussion.
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 Formalize Model
Formalise the key roles and the working & decision making model collectively.
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 Drive Governance
Drive governance and commitment for the decisions made for the community.
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More Advanced KM Methodology & STRATEGIES
Overview
- By Kian Ping Chng
- April, 2025
CoP SKILL Level:  
Strategies
Diversity, Equity, and Inclusion (DEI) Strategies
No Available Strategies
CoP Visual Board 2: Governance
Governance is about how you work together and take decisions. In this section you will identify the community working practices and decision-making processes that fit best your community needs, purpose, and values. Make sure you co-create decision-making and working practices that structure your community experience and let you achieve your set vision. Governance defines your community operational model, which is made up of all of the processes, tools and ways of working and organising that meet members’, leadership’s and sponsorship’s expectations and needs. You will be further defining the community operational model when working to ensure a sound user experience for all community members and the community ecosystem. Governance includes defining your membership and the surrounding community ecosystem, mapping stakeholders and creating a risk-free environment, which stimulates learning and innovation. You will want to proactively steer engagement and get senior and middle management involved..
 how to do stakeholder mapping;
how to draw up community governance guidelines and a community operational model;
how to create and support a risk-free community environment.
CoP Visual Board 2: Governance
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