Pick of the Month

SingHealth (opens in new tab) & Synapxe (opens in new tab) developed Note Buddy, an AI-powered ambient scribe that automatically converts clinician-patient conversations into structured clinical notes. By reducing documentation burden, it enables clinicians to focus more on patient care while improving efficiency and engagement. The solution achieved a 15% reduction in documentation time, equivalent to 29 months of clinician time saved annually, with 70% of patients reporting improved clinician interaction.

IHH Healthcare Singapore (opens in new tab) established the Patient Intelligence Centre (PIC), a command centre platform that integrates hospital operations through advanced analytics, AI and real-time decision support. The initiative reduced inpatient bed allocation time from 2–3 hours to approximately one hour, halved operating theatre double bookings, and streamlined over 31,000 hours of manual work.

St. Andrew’s Community Hospital (SACH) (opens in new tab) launched Project ProCARE (Proactive Caregiver Assessment & Responses) to strengthen caregiver support through early identification of caregiver stress and targeted interventions. The programme integrates caregiver screening into admission workflows and provides timely counselling and support to improve caregiver resilience and care continuity

Woodlands Hospital (opens in new tab) (WH) implemented an Advanced Practice Physiotherapy (APP) model in the Emergency Department, enabling physiotherapists to independently assess and manage suitable musculoskeletal cases. The model reduced unnecessary orthopaedic referrals and imaging utilisation, with only 48% requiring specialist follow-up compared to 83% under the traditional model.

National University Health System ↗(opens in new tab) (opens in new tab) developed CHAMP, a WhatsApp-enabled chronic disease management programme that integrates patient-submitted health data into the electronic medical record and delivers personalised digital health support. The programme improved blood pressure control, enhanced self-monitoring, and achieved a patient satisfaction score of 8.23/10, with over 73% of users rating the experience highly.

National University Hospital ↗(opens in new tab) (opens in new tab) implemented the Pharmacy Centralisation Project, Singapore's first integrated pharmacy combining inpatient, outpatient and emergency services with advanced automation. The project reduced packing errors by 60%, cut discharge waiting times from 87 to 41 minutes, and supported a 32% increase in workload without additional staffing.

AWWA (opens in new tab) implemented MTSS: Integrated Tiered Supports for Holistic Child Development, a coordinated model that brings together educators, allied health professionals and caregivers to deliver person-centred support for students with special needs. The initiative increased functional goal-setting from 20% to 100% of students, achieved 75%–100% improvement rates across care plans, and doubled assessment capacity without additional allied health resources.

Ng Teng Fong General Hospital (NTFGH) (opens in new tab)developed the Nurse-Led Blood Glucose Monitoring Reduction Initiative, enabling nurses to optimise inpatient glucose monitoring through standardised clinical criteria and EMR-based decision support. The initiative reduced blood glucose tests by 42%, eliminated over 44,000 unnecessary tests annually, and generated more than $677,000 in annual cost savings.

Tan Tock Seng Hospital (TTSH) (opens in new tab) implemented Nursing Vanguard of Caregiving Support, a comprehensive caregiver engagement and training model that integrates caregiver assessment, education and post-discharge support into the care journey. Since 2023, the programme has trained over 900 caregivers and strengthened caregiver support through structured interventions and community partnerships

Tan Tock Seng Hospital (TTSH) (opens in new tab) developed Project DEFEND, a virtual reality-enabled training programme for diabetic foot screening that addresses specialist workforce constraints while strengthening chronic disease management capabilities. The initiative saves up to four hours of trainer time per session, generated an estimated $4,500 in manpower savings, and contributed to over $2.1 million in potential healthcare cost avoidance.