Robotic Process Automation (RPA)
CHILD is proud to showcase three case studies as our “Pick of the Month”, each a testament to the transformative power of RPA in distinct healthcare settings.
Facilitated by CHI’s Digital & Smart Health Office (DSHO), these projects in Tan Tock Seng Hospital (TTSH) present the future where automation is strategically driving excellence across diverse healthcare domains:
- TTSH’s Pharmacy Drug Management team witness a surge in productivity and precision, minimising errors and near misses; all whilst reducing Full-Time-Equivalent (FTE) for better resource allocation and achieving cost-effectiveness.
- The Outpatient Pharmacy unit rides the RPA wave, emerging with heightened accuracy and efficiency as well as increased staff satisfaction as they are now able to redirect time towards meaningful patient interactions.
- Over at the Operations, Workplace Health and Safety unit, RPA improves workflow efficiencies, liberating staff from manual and repetitive tasks to focus on elevating patient care.
These projects not only exemplify the versatility of RPA but also underlines its overarching impact on healthcare - reducing mundane tasks, preventing errors, and most importantly, empowering healthcare professionals to channel their energy towards enriching patient care experience.