Structured Training Increased Self-Perceived Competence Among Health Professionals to Become Return-to-work Coordinators in Public Hospitals in Singapore
Training ＆ Education
Workforce Transformation
National Healthcare Group Quality Improvement
National Healthcare Group
31 December 2018
To increase self-perceived competence among healthcare professionals as RTW coordinators. Training programs are essential for workforce capability building in RTW programs.
Year Submitted: 2018
Published Date: 31 December 2018
Tags: Workforce Transformation, Training ＆ Education, Job Redesign, Upskilling
About this Content
Aims
To increase self-perceived competence among healthcare professionals as RTW coordinators.
Background
RTW programs require skilled facilitators to effectively support injured workers' reintegration into the workforce.
Methods
Conducted training with online modules, workshops, and role plays; measured pre- and post-competency scores across 10 domains.
Results
Competency scores improved by 55% in legal knowledge, facilitation skills, and RTW focus; overall confidence increased from 4.76 to 6.60.
Conclusion
Training programs are essential for workforce capability building in RTW programs.
Lessons Learnt
Structured training improves competence in critical domains, particularly in legal and facilitation aspects.
Keywords
Return-to-Work, Competency Building, Structured Training
Innovators' Details
Innovators' Details
Healthcare Cluster(s) | National Healthcare Group |
Organization(s) Involved | Tan Tock Seng Hospital |
Platform(s) | National Healthcare Group Quality Improvement |
Healthcare Professional Group(s) | Healthcare Administration, Nursing |
Applicable Specialty or Discipline | Healthcare Administrators, Medical Social Workers, Patient Service Associate, Physiotherapy, Occupational Therapy, Rehabilitation Therapy |
Project Lead(s) | Giam Yu Ting Joanna |
Project Member(s) | Lim Shermaine |
Connect with this contributor!
Joanna Giam - joanna_yt_giam@ttsh.com.sg